ETHICAL CONDUCT AND RISK MANAGEMENT

2012

2013

2014

2015

2016

*

“Helplines” means channels used by employees and external parties to report suspected violations of the Code of integrity and submitted online, by phone call, sent via fax, email or post.

Analysis of risks related to corruption:
Percentage of operations analyzed for risks related to corruption

100

100

100

100

100

Analysis of risks related to corruption:
Total number of operations analyzed for risks related to corruption

All operating companies included in the 2012 Annual Report (p.124-127)

All operating companies included in the 2013 Annual Report (p.128-131)

All operating companies included in the 2014 Annual Report (p.152-155)

All operating companies included in the 2015 Annual Report (p.200-207)

All operating companies included in the 2016 Annual Report (p.218-221)

Number and nature of confirmed incidents of corruption identified through corporate helplines*

5

1

4

4

2

Number of confirmed incidents indentified through corporate helplines where employees were dismissed*

1

15

12

9

7

Public legal cases regarding corruption brought against the organization/employees

0

0

0

0

0